Terms of Service

1. Acceptance of Terms

"Orda Delivery," "we," "us," and "our" refer to Orda Delivery Ltd, operating the Orda Delivery platform at ordadelivery.com. By accessing and using the Orda Delivery platform, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

2. Description of Service

Orda Delivery is a platform that connects customers with vendors and delivery partners to facilitate food and product delivery services. We act as an intermediary and do not prepare, package, or deliver the products ourselves.

3. User Accounts

To use our services, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and current information
• Notifying us immediately of any unauthorized use

4. Orders and Payments

When you place an order:

• You agree to pay the total amount including taxes and delivery fees
• Prices are subject to change without notice
• We reserve the right to refuse or cancel orders
• Refunds are processed according to our refund policy

5. Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by factors beyond our control, including weather, traffic, or vendor preparation times. You must be available to receive your order at the specified delivery address.

6. User Conduct

You agree not to:

• Use the service for any illegal purpose
• Interfere with or disrupt the service
• Attempt to gain unauthorized access to any part of the service
• Harass, abuse, or harm other users, vendors, or delivery partners

7. Intellectual Property

All content, features, and functionality of the Orda Delivery platform, including but not limited to text, graphics, logos, and software, are owned by Orda Delivery and protected by copyright and trademark laws.

8. Limitation of Liability

Orda Delivery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the specific order in question.

9. Indemnification

You agree to indemnify and hold harmless Orda Delivery, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the service or violation of these terms.

10. Termination

We reserve the right to terminate or suspend your account and access to the service at any time, with or without cause or notice, for any reason including violation of these terms.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes. Continued use of the service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms of Use, please contact us at: