Privacy Policy

1. Introduction

Welcome to Orda Delivery, operated by Orda Delivery Ltd. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our website (ordadelivery.com) and mobile application.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email, phone number)
• Delivery addresses and location data
• Payment information (processed securely through third-party providers)
• Order history and preferences
• Device information and usage data

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Improve our services and user experience
• Send you promotional offers (with your consent)
• Ensure security and prevent fraud

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Payment processors (Flutterwave) to complete transactions
• Analytics providers (Google Analytics, PostHog) to understand how our website is used
• Error monitoring (Sentry) to diagnose and fix technical issues
• Vendors and delivery partners to fulfill your orders
• Legal authorities when required by law

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar technologies for authentication, remembering your preferences, and understanding how the site is used (Google Analytics, PostHog). We do not use advertising cookies. See our Cookie Policy for the full list of what we use and how to control it.

8. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy, please contact us at: