Help Center
Find answers to common questions or contact our support team.
Frequently Asked Questions
How do I place an order?
Browse vendors, add items to your cart, select a delivery address, choose a delivery time, and complete payment. You'll receive a confirmation and can track your order in real-time.
What are your delivery times?
We aim to deliver within 30 minutes. Delivery times may vary based on distance and vendor preparation time. You can see estimated delivery time when placing your order.
What payment methods do you accept?
We accept card payments and bank transfers through Flutterwave. All payments are secure and encrypted.
Can I cancel my order?
You can cancel your order within 5 minutes of placing it. After that, please contact support. If the order is already being prepared, cancellation may not be possible.
How do I track my order?
After placing an order, go to "My Orders" and click on your order to see real-time tracking. You'll see when your order is confirmed, being prepared, picked up, and out for delivery.
What if my order is late or incorrect?
Contact our support team immediately. We'll investigate and provide a refund or replacement as appropriate. Your satisfaction is our priority.
Do you deliver to my area?
We currently deliver across Ibadan (Oyo State) and Osogbo (Osun State). Check the "Delivery Areas" page for specific coverage details.
How do I become a vendor?
Visit our "Partner with Us" page to learn more and apply. We'll review your application and get back to you within 48 hours.
Still Need Help?
Can't find what you're looking for? Our support team is here to help.
Business Information
CAC RC No. 9860467
Ibadan, Oyo State & Osogbo, Osun State, Nigeria
Monday – Sunday, 8:00 AM – 10:00 PM